Logistics companies need to move away from a one-size-fits-all approach to engagement and instead focus on building one-on-one relationships with each employee.
But what does this look like? What are the steps for doing so?
Matthew Zarzycki, Chief Operating Officer at Amplify Logistics, has a deep passion for logistics and transportation. In this episode of Drive by HandledNow, Matthew dives into various topics such as the importance of individualized employee engagement strategies, the use of technology in the logistics industry, the potential of AI, and challenges between different generations and the need for compromise and understanding.
Listen in to hear Matthew, Zac, and Chelsea discuss:
[07:13] The importance of cultivating a culture of inclusion and humility in the workplace
[12:45] The potential of AI and machine learning in improving driver and dispatcher connectivity
[24:55] The challenges and benefits of utilizing technology trends in the logistics industry